Payment Policy
At Peptiology, we make the payment process simple, secure, and flexible to ensure a smooth shopping experience for all our customers. Please review our payment terms below before placing your order.
Secure Payments
We use industry-standard SSL encryption to ensure all transactions are 100% secure. Your payment details are never stored on our servers and are processed through verified, PCI-compliant payment gateways.
Accepted Payment Methods
We currently accept the following payment options:
Credit & Debit Cards (Visa, Mastercard, American Express)
Apple Pay / Google Pay (on supported devices)
Bank Transfer (UK customers – contact us for details)
Cryptocurrency (Selected coins – coming soon)
All prices listed on our website are in GBP (£). International customers are responsible for any currency conversion fees.
Failed or Declined Payments
If your payment is declined:
Double-check your billing details and card information
Ensure your card has sufficient funds and is authorised for online purchases
Try an alternative payment method
Still having trouble? Contact our support team at info@peptiology.co.uk for assistance.
Billing Information
Your billing information must match the details registered with your bank or payment provider. Orders with mismatched or incomplete information may be delayed or cancelled for security reasons.
Order Confirmation
Once payment is successful, you will receive:
An email confirming your order
A follow-up email with shipping and tracking details once dispatched
If you do not receive an email, please check your spam or junk folder.
Need Help?
If you have any questions or concerns about your payment, feel free to contact us:
info@peptiology.co.uk
Our friendly team is here to help.